Payment Issues: Bank Transfer Option

Payment Issues: Bank Transfer Option

March 20, 2023

Hi ,We’ve got a few complaints from customers trying to invest on our platform using the bank transfer option. We sincerely apologize for the challenges you’ve been facing. However, this issue is a general “transfer” problem faced by banks nationwide following the aftermath of the new currency design policy.So, to avoid having your money trapped in limbo for a while, we suggest you use your bank cards (Virtual or physical) for now, as this seems more efficient.Suppose you’re worried about your card details falling into the wrong hands... In that case, you’ll be glad we use a highly secure payment channel and PCI-DSS-compliant payment processor (Paystack) to prevent unwanted access to your account during transactions.This means that we or any third party can not store your card details when you use them to buy assets on Keble.Do have a great week ahead.

With Love💚Bisi from Keble.